Boost Revenue With Relief

How to Care for more pets & Improve Your Clients' Experience

Relief isn't just for filling schedule gaps. There are practical ways you can use relief flexibly and strategically to benefit your team, clients, and bottom line. It's all about knowing what works best for your hospital.  

4. Lower Cost Relief Options

If you're not hitting your target net revenue when using relief, don't worry — there are a number of flexible ways you can boost revenue without the high overhead.

1. Try a partial day relief shift

If it doesn't make sense financially to bring in a Relief Vet for a full day, try using relief for just the busiest part of your day. This will keep costs low while expanding your capacity to see more patients. 

When creating a Roo shift, try adjusting shift details, like start and end times, to see the cost of the shift update in real time until you hit the target 25 - 30% cost-to-gross revenue range.

Remember: You'll see fewer appointments during a shorter shift, so be sure to update the Additional # Appointments in the above Relief Revenue Equation to accurately estimate the revenue the shift will generate.

2. Swap a Vet Shift for a lower cost Tech Shift

You don’t need to pay the full cost of bringing in an additional Vet for the day to boost capacity. Adding an extra Technician could enable your DVM Team to be more efficient and see more appointments.

Multiply the number of additional appointments you'll serve by your ATC to see if this produces a better result for your practice.

For best results, it helps to be more Tech-driven in your workflows to get the most out of bringing in an additional Tech for the day.

3. Extend Hours with Weekend or Holiday Shifts

I know what you're thinking, "No one wants to work weekends and holidays." However, these can be very convenient times for your clients to come in.

Try it out with a Relief Vet. If you can book enough appointments to hit your target net revenue, try adding a full day to your schedule.

This could provide a huge boost to your hospital's bottom line, and by utilizing relief staff, you avoid burning out your team by asking them to work undesirable hours.

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