Watch our free webinar:

Shift Happens: Roo’s Playbook for Relief Success

Discover the secrets to stress-free, seamless relief shifts
Learn the tips, tools, and best practices that will make every relief shift smooth, stress-free, and successful for your hospital and team.

Recorded on: Sep 17, 2025

Webinar Summary

Learn the tips, tools, and best practices that will make every relief shift smooth, stress-free, and successful for your hospital and team. From quick onboarding to seamless communication, discover how to turn “Who’s covering today?” into “We’ve got this!”

Our expert panelists will cover:

✅ How to onboard a Relief Vet or Tech quickly so they're ready to rock on the day of their shift

✅ Communication best practices leading up to their shift (including ways to save time with templates)

✅ How to make Relief Vets and Techs feel prepared and supported in your hospital

✅ Tips for ensuring a smooth and successful relief shift every time

Providing a great relief experience is about more than just getting 5-star ratings. It keeps the best Vets and Techs coming back to help your hospital again and again whenever you need support!

Speaker

Charlotte Weir

"Char" is passionate about helping veterinary businesses grow in a way that’s smart, sustainable, and meaningful. With more than two decades of experience in roles like Owner, VP, and Founder, she’s built her career on creating thoughtful business plans and growth strategies that work. At Petwell Partners, she led operations and integrations, growing a modest setup into a family of 52 practices known for quality veterinary care. Then, at Roo, Char took a different approach, proving that there’s no one-size-fits-all strategy for business development.

Speaker

Samantha Yuknavich

Sam has been making waves since 2022 across a variety of roles and regions. With over a decade of experience in veterinary practice management and hospital operations, she brings a deep understanding of both the clinical and business side of veterinary care. She earned her Certified Veterinary Practice Manager (CVPM) designation in 2019 and stays sharp by completing 48 hours of management-specific CE every two years.

Speaker