Stephanie Murphree's Story

Supporting a DVM-Owner Who Does it All

As the sole Vet at Republic Veterinary Hospital, Dr. Stephanie Murphree juggles medical care and the administrative responsibilities of running her own practice. Roo relief allows her to manage this immense workload while keeping up with patient care.

“I’ve had a lot of clients who have said that they really like our Roo Relief Vets... I get a lot of compliments, and I think that says a lot.”

Dr. Stephanie Murphree, DVM Practice Owner

Republic Veterinary Hospital

The dance of balancing medical and managerial duties

As the only DVM in her practice, Dr. Murphree oftenfound herself overwhelmed by the dual roles of Veterinarian and Manager.

Republic Veterinary Hospital, located in Kyle, TX, is a small animal general practice founded over seven years ago by Dr. Stephanie Murphree. Eventually, she found she was falling behind on administrative and managerial tasks but had no way to step away from patient care without leaving pets unseen.

“I was, and am, falling behind on managerial and admin duties, and I really needed someone to come in to see appointments so that I could just do admin stuff.”

Initially, she had a Relief Vet come in once a week to help share her workload, but financial constraints made this difficult to maintain.

Despite the cost of relief, she knew that having occasional support was essential to keeping her practice running.

At a Glance

Hospital Republic Veterinary Hospital

Hospital type Vet-owned practice

Location Kyle, TX

Contact Dr. Stephanie Murphree, Veterinarian Practice Owner

Results Roo allows Dr. Murphree to provide quality care to her patients while she manages her practice

Relief Vets a DVM could count on

Dr. Murphree discovered Roo at one of their free CE events they were hosting in Austin. Having tried other relief services with little success, she was hesitant but decided to give Roo a try.

“Roo is just completely different... the doctors that I've used have been great with high-quality work.”

Unlike her previous experience, Roo provided an easy-to-use system that allowed her to post shifts with clear expectations. The Veterinarians she found through Roo exceeded her expectations, making her feel more confident stepping away from patient care when necessary.

Finding balance

Since integrating Roo into her practice, Dr. Murphree significantly improved her ability to balance all her responsibilities. She found it incredibly easy to hop in and schedule Relief Vets quickly, ensuring she got the support she needed without any added stress.

Dr. Murphree was also touched by the level of care and attention Roo provided with their customer support. On multiple occasions, Roo has gone out of their way to accommodate her needs, reinforcing her trust in the platform.

“There have been little things where Roo has treated me very well. They treated me the way I would want to be treated. There are a few little things that Roo has done, that [they] didn’t have to do, but I’ve noticed and I appreciate it.”

Another unexpected benefit has been the positive feedback she’s received from clients:

“I’ve had a lot of clients who have said that they really like our Roo Relief Vets. A lot of times, clients don’t like Relief Vets, but I get a lot of compliments, and I think that says a lot.”

A "Lifeboat in a Storm"

For Dr. Murphree, Roo has been more than just a relief staffing platform, it has been a lifeboat in the storm, allowing her to keep her hospital running without compromising quality of care or leaving patients waiting.

The ability to easily find high-quality Relief Vets combined with their exceptional customer support makes Roo a dependable service she can rely on.

“It’s easy. You just go on the portal, put the dates that you want, and I already have a template that describes my hospital’s needs, so I don’t need to recreate the wheel. I love that. It’s easy!”

Roo has allowed Dr. Murphree to regain control over her workload, ensuring she can continue to provide the best possible care to her patients while managing her practice effectively.